Account Manager - Cardiff, United Kingdom - Hoop Recruitment
Description
As a Mental Health Account Manager, you will be responsible for generating gross profit for Hoop Recruitment through the placement of personnel into ad-hoc shifts and ongoing bookings.
- Retaining and growing your network / workforce
- Identifying new business opportunities and leads
- Understanding the legal and ethical responsibilities of a recruitment agency
Job Detail:
- Maintaining existing client relationships by service calling clients frequently to ensure we are servicing and fulfilling their needs and using this to identify future needs
- To have an extensive understanding of the service, the care it provides and the skills it requires for all staff
- Writing creative adverts (in line with company policy) to post on company website and current job boards
- Using relationships with existing staff to seek referrals
- Market yourself as a recruiter in your sector
- Attend relevant events to promote Hoop Recruitment
- Understand and meet agreed KPIs and targets
- Ensuring applicants are kept up to date with the clearance process and are ready to work in a timely manner
- Ensuring targets and KPI are met to ensure a sufficient pipeline
Retaining and growing network / workforce:
-
Identifying new business opportunities:
- Proactively and consistently strive to identify new client business leads / opportunities
- Understand and support the sales process
- Provide first line support for all enquiries
- Develop an understanding of market rates and conditions within your sector
- Understand and meet KPI / Targets
Understanding the legal and ethical responsibilities of a recruitment agency:
- Comply with all relevant employment legislation and appropriate codes of practice
- Comply with all relevant sector specific legislation
- Comply with all relevant health and safety legislation, employee rights and responsibilities
- Seek support and escalate noncompliance where appropriate
Relevant Administration / Other:
- Contribute to team meetings as appropriate
Person specification:
- Exceptional communication skills
- Ability to demonstrate resilience and tenacity
- Attention to detail
- Ability to prioritise tasks
- Outstanding customer service
- Understanding of recruitment (desirable)
- Understanding of sector (desirable)
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