Customer Service Assistant - Southampton, United Kingdom - Switch Advisor Ltd

Tom O´Connor

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Tom O´Connor

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Description
Join Our Team as a Top Customer Service Representative in Southampton


We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand.


About Us:


At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by dedicated individuals like you.

Join a company that values your ambition, teamwork, and competitive spirit, and take your customer service career to the next level.


What We Offer:

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Competitive Compensation: Enjoy a competitive base salary with performance-based bonuses and incentives.
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Comprehensive Training: We provide extensive training to ensure you have the knowledge and skills to excel in your role.
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Career Growth: Your ambition and drive will be recognized and rewarded with opportunities for advancement.
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Positive Team Environment: Join a supportive team that values collaboration and celebrates success together.


What You'll Do:

As a Customer Service Representative at Switch Advisor, you will:

  • Provide exceptional customer service by addressing inquiries, resolving issues, and exceeding customer expectations.
  • Build strong relationships with customers and ensure their satisfaction with our products/services.
  • Collaborate with team members to share best practices and enhance the customer experience.
  • Utilize problemsolving skills to resolve customer concerns efficiently and effectively.
  • Stay updated on our products/services and be a knowledgeable resource for customers.

Qualifications:


  • A strong desire to excel in a customer service career.
  • Highly competitive and motivated to surpass performance goals.
  • Exceptional communication and interpersonal skills.
  • Ability to work well in a team and thrive in a fastpaced environment.
  • Previous customer service experience is a plus but not required.

Salary:
From £24,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location:
In person

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