Operational Processes Coordinator - London, United Kingdom - Mitie

Mitie

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operational Processes Coordinator

The Operational Processes Coordinator will support the Global Security Operations (GSO) team in EMEA in assuring the ability to successfully deliver a bespoke security program across the region.

Using analytical skills to proactively plan actions and tasks to aid in the execution of a project they are leading or supporting.

Facilitate effective and collaborative relationships with stakeholders and Security partners to ensure the cross-pollination of pertinent information and functional joint operations.

Lead a regional alarm remediation program to allow for the most efficient use of Security and partnering teams resources in their day-to-day operations.

Ensure the implementation of effective GSO documentation to support the team's ability to deliver a successful security program across the region.

Responsibilities include but are not limited to:

Proactive planning and execution of Global Security projects and/or tasks
Foster and maintain successful relationships with stakeholders and security partners
Crosspollination of pertinent information to relevant partners and stakeholders
Leading a regional alarm remediation program
Maintain an operational understanding of the regional security program and research industry emergency management standards to support strategic initiatives, projects, and security program
Implement departmental documentation to aid in the delivery of the regional security program
Maintain departmental documentation to ensure operational readiness
Regional POC for security conditions and maintain a constant awareness of ongoing and upcoming events that may impact the conditions
Perform quality assurance functions
Support regional security leadership in their responses to critical incidents
Identify opportunities for meaningful collaboration with Security partners to develop jointoperations
Study KPI data to identify areas of improvement in the technology, process, and delivery
Produce client and vendor reports to a high standard in a timely manner
Engage with internal partners to understand system capabilities/limitations and leverage knowledge gained to improve GSO operational capabilities

***:

Special Skills and Attributes:

Able to communicate clearly and succinctly in technical and nontechnical formats
Highly proficient with IT
Ability to work well independently and as part of a team
Understanding of the regional security climate
Able to work with confidential and highly sensitive information