Health Care Assistant - Colchester, United Kingdom - Diamond Skin Care Ltd

Description

Diamond Skin Care is a multi award winning dermatology business established since January 2014 and has experiencing huge growth in private medical practice.

The company has developed a base of high quality patient care services and processes and now enters a growth phase of building further expansion upon the proven success of these fundamentals.

We are due our continued planned extension of our clinic capacity in the Colchester area. An opportunity has arisen for two Health Care Assistants to join our team at our Colchester clinic.

This is an excellent entry level (equivalent to NHS band 2) position for anyone looking to work in or switch to the healthcare industry.

We have two basic requirements of the ideal applicant - competent and safe worker with a passion for quality healthcare and commercial keenness or experience in a customer service/sales setting.

The role would best suit an individual who looks forward to connecting with patients, building relationships with their team and takes pride in the growth and expansion of the company.

The dual experiences of healthcare and commercial practices gained is a unique offering of this post. You will need to be a quick learner and competent with digital healthcare and basic business IT systems.

You will be responsible for helping to run routine clinic activities, contributing to business development and will be part of a high quality patient bookings and continuity of care process.

The duties include but are not limited to

• Support in the organised running of face to face clinics
• Help and support for the practitioners in the performance of skin examinations as chaperone and patient assistant.
• Assist practitioners with minor surgical procedures with competent use of sterile technique which will be taught
• Putting patients at ease during procedures and consultations
• Answering patient calls and queries
• Help patients to book the best service type for their requirement with your practical knowledge gained from the in house training and clinic environment.
• Assist with procedures using specialised medical equipment, including cosmetic dermatology.
• Specimen collection and testing such as swabs, urine test and blood tests (all training provided).
• Shared responsibility for the clinical area including help with stock management, cleanliness and patient records.

Requirements:

Proven experience in a clinical setting and/or commercial setting (desirable)

Full clean driving license

Ability to put patients at ease

Professional phone manner

Excellent written and spoken English

Phlebotomy Skill (desirable)

Knowledge and experience of sterile procedure settings (desirable)

Understanding of clinic processes (desirable)

IT skills using a Mac and Apple software

Quick learner who is keen to learn new skills

This is a small practice and as such, in addition to your normal duties, you may be required to undertake other duties from time to time as directed which may not always be commensurate with your principal duties.

These duties however, will be related to projects in line with the company's overall business development plan. We operate with high ethical standards of business, education and healthcare and expect the same from all employees.


Job Types:
Full time, Permanent


Salary:
£20-23,500K per year (pro rata based in number of hours worked)


Job Types:
Full-time, Permanent


Pay:
£20,000.00-£23,500.00 per year


Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Quarterly bonus

Application question(s):

• Do you have experience in Healthcare?
• Do you have experience in customer service?

Experience:

• Customer or patient facing: 1 year (preferred)

Licence/Certification:

• UK driving license (required)

Work Location:
In person

Application deadline: 04/12/2023


Reference ID:
DSCN2