Pharmacy Administrator and Payments Clerk - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust

Verified Company

Torquay, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Provide day-to-day supervision of the Invoice Clerk, including allocation of work, review of performance and progress, and ensuring the effective provision of job-related training Provide general administrative support to all pharmacy staff Liaise with the Cashiers Office and, if necessary, A+E about issues relating to prescription payments, and contact patients by post to pursue unpaid prescription charges.

Receive and manage subsequent queries and complaints from patients and their representatives where there may be disputes over charges Liaise with Goods Inward Supervisor, Purchasing Technician, Distribution Manager and external manufacturers to ensure effective and efficient purchasing and clearing of invoice payments Process departmental outgoing and ingoing mail and telephone calls, efficiently and effectively Liaise with Finance Department regarding issues relating to invoicing / payments Planning and Organisation Organise and maintain departmental records and files including leave, sickness absence, overtime and staff personal files in accordance with existing procedures Maintain accurate records of all necessary details of medicines and other pharmacy-supplied items ordered via the pharmacy.

Organise and maintain systems for store-related paperwork (filing, archiving and destruction) Ensure accurate purchase records of unlicensed pharmaceuticals are maintained and in good order Support the process for induction of all new staff, including arranging supply of identification / security badges, and allocation of keys, personal lockers and uniform Achieve objectives agreed at Personal Management and Development Review in order to contribute effectively to the provision of pharmacy services that are continuously improved, and to ensure continuous personal and professional development.

Actively liaise with all relevant staff to ensure objectives in all key areas are achieved