Customer Service Expert - Poynton, United Kingdom - Barlow Wood Recruitment
Description
_CUSTOMER SERVICE EXPERT
POYNTON
£2- 24K + ONSITE PARKING + PENSION_
Our client is seeking a Customer Services Expert to join their growing team.
Supporting Customers
Incoming and outgoing call handling
- Its your job to ensure that all incoming calls are dealt with quickly and efficiently creating an excellent customer service experience
- This role involves on selling and is not a call centre you are there to assist new customer's with queries and requests for help and to maintain a great relationship with repeat customers needing support
- Updating the CRM
- You will do everything you can to support and delight the customers you interact with
- Reviews about our client's service is important to them and its your role to proactively grow them checking with customers they were happy with the service, sending them out review requests via Trust Pilot or Google review
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£24,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Poynton, Cheshire: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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