1st/2nd Line IT Support Technician - Sheffield, United Kingdom - Allegiance Technology

Allegiance Technology

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role: 1st/2nd Line IT Support Technician

Location:
Sheffield

Salary:
£26,000

Are you wanting to work with the latest cloud technologies and have a real input into projects, migrations and customer roadmaps etc? I am working for a Managed Service Provider who are now looking to add to their team.

The company are very keen to only attract Engineers who are passionate about IT and are wanting to take on further qualifications that they will pay for and support you with the learning and exams.

Benefits:

**Onsite Parking
**28 days holiday
**Very clear and achievable growth & Progression Opportunities
**Friendly team
**Paid for certifications (Microsoft, VMWare, Cisco etc)

Some of the Technologies you will get to work with include:
**Office 365, Active Directory, Group Policy
**Windows 10
**DNS/DHCP
**VLANs
**Hyper-V / VMWare
**Back up solutions

Responsibilities:

**Provide support to your allocated clients maintaining a positive working relationship with them
**Provide advice and support in a friendly and welcoming manner
**Ensure issues are dealt with and resolved or tickets updated in line with SLA's
**To build and maintain rapport with co-workers
**To work across both BAU and Project work

This position is based in a company that has a long standing customer base, who also have one of the best staff retention rates that I have seen, this due to the constantly updating benefits, flexibility and the way that the staff are treated.