Team Secretary, Band 3- Specialist Palliative Care - Gloucester, United Kingdom - Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire Hospitals NHS Foundation Trust
Verified Company
Gloucester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

KEY RESULT AREAS Whilst the organisation and structure within specialties/ divisions may vary the specific remit of this role will include: Referrals, Booking and Clinic Prep - Ensuring that all patient referrals are processed in a timely manner and ready for clinician review.

- Booking of follow-up appointments, ensuring that any vacant slots are fully utilised and acted upon to maximise capacity - Booking investigations as requested by the clinical team - Ensuring that arrangements are made that achieve the Trust targets and are reflected on IT systems in a timely manner Transcription - Typing of correspondence to patients, GPs, medical staff etc.

- Typing of detailed medical reports for legal use when necessary - Taking and transcription of meetings minutes Outcomes and Results - Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g.

booking investigations, transcription, etc Specialty Specific Support - Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required - Supporting consultant staff by assisting with the production/ transcription of medical staffing paperwork, such as references etc.


  • Supporting consultant staff with their additional responsibilities, such as Clinical Governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc.
  • Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Service Improvement
  • Using specialty databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Ensuring regular audit of data is undertaken
  • Participate in Health & Safety within the Department which includes Manual Handling, Fire Warden etc.


Team-working - To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards - To cover colleagues during absences/annual/sick leave as directed by the secretary supervisor You may also be required to undertake job rotation for cross cover as well as for development and training purposes.

- Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records in the absence of the band 2 clerical assistant.

- Assist in the training and induction for new and existing colleagues - Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently.

Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
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