Operations Assistant - Sheffield, United Kingdom - Portland Training Company

Portland Training Company

Verified Company

Sheffield, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operations Assistant:

Portland Training are a leading provider of high-quality training programs that cover a wide range of areas in multiple sectors.

Our dedication and commitment to our learners is part of everything we do.

All our employees strive to be the BEST, which is reflected in the values we all live and breathe every day, we
Believe,
Encourage,
Support and believe
Together we can.

Our workforce is diverse, and we foster a culture of inclusivity, positivity and collaborative ways of thinking.

We pride ourselves on achieving a Gold award for Investors in People, we are only one a few companies nationally to achieve this, and we believe this sets us apart from the crowd.

We are a forward-thinking company which is going through a significant period of growth. We know our success starts with our employees and we reward them accordingly.

We offer industry-leading career progression, ongoing development & training, great salary packages and benefits, all within a supportive, friendly and fun atmosphere.

If you are passionate about helping others achieve their full potential, would like to work in a forward-thinking organisation that really values their employees and offers industry-leading benefits, we would love to hear from you.

Job Title - Operations Assistant

Responsible to - Quality Manager

Purpose of Role - To support the Quality Manager and AEB Team with general administration duties to ensure the smooth running of the operations and the best learner journey. An active member of the team who ensures all processes are followed and compliance and quality are maintained throughout.

Location- Office based in Sheffield

Key Responsibilities:

Create and maintain filing systems, both electronic and physical
Answering calls, handling queries, and transferring calls
Filing, scanning, and printing documents
Providing general support to the AEB team and Quality Manager
Supporting Tutors and Enrolment Officers
Create and produce documents as required for operations
Ensure data held is accurate and up to date
Ensure learner files are up kept and stored in line with Data Protection regulations
Understand the funding rules for the contract
Support and organise enrolments
Gather learner feedback and data
Provide general support to visitors
Ordering of equipment and learner materials
Act as the point of contact for learners
All other general administration duties

Skills Required:

Accuracy of data inputting and a good eye for detail
Basic understanding of Microsoft packages with a focus on Word and Excel
Ability to work alone or under supervision
Clear and accurate communication skills
Knowledge and understanding of GDPR
Ability to prioritise and manage own workload
Positive cando attitude

Qualifications

Maths and English at a Level 2 or equivalent

This role can be full or part time.

Job Category:
Admin
Job Type:Full Time Part Time
Job Location:Sheffield S9
Benefits:8 Hour Shifts Mon - Fri On-Site Parking