Receptionist/clerical Officer - Kirkintilloch, United Kingdom - NHS Scotland
Description
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles.
We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern is Monday 8.30am - 4pm, Tuesday - Friday 8.30am - 4.30pm.
The post holder will be part of the Administration and Clerical Team within East Dunbartonshire Community Health Partnership working directly with the multi-disciplinary/ multi-agency team to support the service.
It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.
The post holder will ensure that an efficient and effective communication services is delivered to all service users. This will include reception duties, data input, record management and general typing. The post holder will be required to deal with clients, members of the public and staff.The post holder will be asked to provide support to a variety of teams in East Dunbartonshire including receptions in HSPC buildings, telephone and appointment support to community teams as business needs dictate.
Knowledge, skills & experienceEssential:
- Good written and verbal communication skills
- Excellent interpersonal skills
- Good planning and organisational skills
- Ability to work as part of a team
- Ability to follow protocols for work areas and contribute to review of these protocols
- Ability to prioritise workload and exercise initiative
- Flexible
Desirable:
- Keyboard skills
- Experience of data input
- Proficient in Microsoft Office particularly Word
- Previous NHS Experience
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