IT Systems Support Engineer - Taunton, United Kingdom - Fill My Vacancy

Fill My Vacancy

Verified Company

Taunton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

They are one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.

Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment.

Come explore them.

Systems Support Engineer

Taunton

Are you organised and customer focused, with experience of working in a IT support environment?
Are you a problem solver and someone who is proactive in suggesting new ideas and solutions?
Would you like to join a business who do work that really matters?

if yes, then this role could be just for you

They are seeking a Systems Support Engineer to join them from their site in Taunton. They offer a great opportunity to work within a dynamic and growing business - in a high-tech innovative environment.

What do they offer?

A competitive base salary reviewed annually.
Private Medical Insurance Scheme.
Annual leave 25 days + bank holidays.
Death in service scheme.
Enhanced company pension scheme.
Employee Assistance Programme
Volunteering Days.

Job Purpose:
The Systems Support Engineer will primarily support both hardware and software related needs for end users. The users are both local, as well as remote. This role will be the main escalation point for all end user computing needs.

This is a hands-on rolethat requires supporting the infrastructure team as well as direct interaction with a diverse user base.

Key Responsibilities:

Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows 10/11 operating system support
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Maintain compliance with the quality, occupational safety and environmental regulations.
Implement the instructions of the quality / environmental management representative and the occupational safety specialist.

Skills and Experience:

Working with MS Office & Office 36
Working with Active Directory and Help Desk software
Working with client imaging and software deployment products.
Working in an IT environment that leverages both external and internal resources.

In addition, the following experience is deemed advantageous, but not essential:

Basic understanding of networking technologies.
Experience with InTune/Mobile BYOD administration.
Familiarity with Azure in a hybrid environment
Supporting an Engineering organization running SolidWorks
Experience in a manufacturing environment.
Experience using SQL Server

They are looking for someone who is customer centric and has the interpersonal skills necessary to manage business and technology relationships with internal and external clients.

You should be detail-oriented and self-motivated and be able to work independently.
You should also be able to multi-task, as the support environment requires attention across multiple areas.

Physical Requirements: