Customer Support Agent - Newtownards, United Kingdom - Aqualla Brassware Ltd
Aqualla Brassware Ltd
Newtownards, United Kingdom
Verified Company
2 weeks ago
Description
Aqualla Brassware are seeking a Customer Support Agent to join an ever-growing team, with a passion for providing the highest level of customer service for our valued and loyal customers, as we strive to be the number one supplier of choice for premium bathroom products, across GB & Ireland.
Day-to-day duties include:
- Tracking processed orders across our courier networks.
- Working in a busy office environment, maintaining regular communication with other internal departments such as Warehouse & Logistics, Accounts and externally with our Regional Sales team.
Criteria
Essential:
- Minimum of
2 years' experience, working in a similar environment. - Proficient use of Microsoft Office programs.
- GCSE Maths & English
- Confident telephone manner & ability to respond efficiently to customer queries.
Desirable:
- Experience in the bathroom industry
- Previous experience working with K8, or equivalent ERP system.
- Ability to speak another language.
Job Types:
Full-time, Permanent
Salary:
From £12.50 per hour
Benefits:
- Company events
- Free parking
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
One location
Application deadline: 01/03/2023
Expected start date: 20/03/2023
