Sales and Customer Service Advisor - Long Hanborough, United Kingdom - Recare Limited
Description
Recare are a small family run business based in Oxfordshire and are proudly recognized as one of the most respected mobility and rehabilitation specialists for adults and children in the UK.
We supply quality mobility and rehabilitation equipment that enhances independence and comfort for disabled individuals right across the country.Our team of caring healthcare and technical professionals offer extensive expertise focused on delivering the best outcomes for our customers.
Working as part of a small team you will help provide valuable support to customers and sales consultants within the business.
Day to day work will include:
- Managing the diary of two sales consultants
- Raising quotes, sales orders and purchase orders as required. Ensuring all are raised in a timely manner
- Booking appointments for call outs, services, assessments and handovers
- Receiving incoming calls and greeting customers into the showroom
- Ensuring that all enquiries are communicated and followed through as appropriate
- Contacting customers to advise of services due and booking in, ensuring service records are accurately maintained
- Taking card payments by phone and processing orders once payment received
- Completing the sales process by allocating, dispatching and invoicing sales when required
- Other adhoc tasks as required
Key requirements for the role:
- Good attention to detail
- Self motivated and driven to deliver the best possible service
- Strong organizational skills to be able to manage a variety of tasks and meet deadlines
- Able to work effectively as part of a team and liaise with colleagues throughout the business
- A flexible approach to tasks and adaptable to change
Job Types:
Full-time, Part-time
Salary:
£24,000.00-£26,000.00 per year
Benefits:
- Onsite parking
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Long Hanborough, OX29 8LJ: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 5 years (preferred)
- working in an office: 2 years (required)
Work Location:
In person
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