Tech Support - Exeter, United Kingdom - Cathedral Appointments Ltd
Description
Up to £38k DOE | Remote | IT Support for a Managed IT Support Provider
Ambitious MSP (Managed Service Provider) looking to recruit 2nd Line support team members. Remote role with office travel once a month to spend time with team and colleagues.
Experience with Microsoft Windows Servers (including Hyper-V or equivalent), MicrosoftWindows Desktops, Office365, Backup Software, Antivirus software and experience working with Firewalls.
Tech Support - 2nd Line Responsibilities include: -
- 2nd Line support for Windows Desktops, Laptops, Hardware and Software, plus servers
- Support of Microsoft Exchange and Office 36
- SLAbased technical support calls
Tech Support - 2nd Line Requirements include: -
- Troubleshooting
- MS Windows Servers 2008/2012/2016, Microsoft Exchange 2010/2013/2016, Office 365, Microsoft Windows 7,8,10
- Knowledge of server hardware
- HP and Dell
- Working knowledge of TCP/IP, SSL Certificates and DNS records
Tech Support - 2nd Line Benefits:
- Remote working
- Flexible shift patterns covering 8 am 6 pm
- 20 days Annual leave plus Bank holidays, extra days awarded for service
- Private medical insurance
- VDU Eye Tests
- Death in Service
Recruitment Consultant:
Lynsey Skinner
Ref:9563
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