Help Desk/ Control Room Advisors - Tewkesbury, United Kingdom - QPR Solutions Recruitment

QPR Solutions Recruitment
QPR Solutions Recruitment
Verified Company
Tewkesbury, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are recruiting on behalf of our prestigious client based in Tewkesbury.


We have a fantastic opportunity to become a help desk/ control room advisor for a multinational, industry leading security firm.

You will be a vital member of a friendly, experienced team in the control room for one of the largest security contracts within the UK


Responsibilities:


  • Producing and amending access cards
  • Supporting customers through handling of calls
  • Creating and administration work orders
  • Handling of enquiries and requests
  • Point of contact for all outofhours support
  • Manage site access systems and alarms, then escalating any faults if needed.

Skills and Knowlege:


  • Fluent in written and spoken English
  • Good customer service experience
  • Selfmotivated and confident
  • A high standard of computer literacy
  • Ability to prioritise and work on own initiative

Perks:


  • Free onsite parking
  • Pension/ Life insurance perks and work scheme

Job Types:
Full-time, Permanent


Salary:
£27,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 12 hour shift

Work Location:
One location
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