Soho Support Coordinator - London, United Kingdom - Soho House & Co.
Description
Who We Are
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries.
Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
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General:
- Any adhoc projects given by the Soho Support Leadership Team.
- Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
- To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
- To undergo any training needed to achieve the above responsibilities
Requirements/ Qualifications:
- Previous experience with Opera/Salesforce beneficial
- Excellent attention to detail and administration skills
- Previous experience of working with high profile/VIP guests
- Problem solving skills and previous experience of managing complaints efficiently
- Excellent reading, writing, and oral proficiency in the English language
- Excellent time management skills with the ability to prioritise tasks and meet deadlines
- Sufficient knowledge of Microsoft Office
Benefits
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Discounts at Soho House globally, as well as Soho Home and Cowshed
- Soho Friends Membership
- Enhanced Pension Scheme
- Private Health and Dental Care
- Cycle to Work Scheme/Season Ticket Loan
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Cookhouse &
House Tonic:
Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
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