Team Leader - Glasgow, United Kingdom - Glasgow East End Community Carers

Description

Job description


Job Title:
Team Leader


Responsible to:
Home Care Manager

Hours: 37hrs per week


Salary:
£26,300, inclusive on call allowance

Annual Leave: 37 days (inclusive of 12 days public holidays)


FUNCTION
- work as a member of the senior team providing care and support for service users;
- plan safe working practices for the home care team;
- provide leadership, instruction and supervision for a team of careworkers;
- supervise the delivery of care, and prepare detailed care plans, ensuring that they meet the individual needs of the service users, and that the quality of care meets the highest standards.


DUTIES

• Carry out initial visits to service users to produce detailed service user plans and monitor and review those plans on a regular basis and as services users' needs change.
• Complete community based assessments and reviews for carers requesting or referred for home care support.
• Assist with arranging appropriate packages of care in line with individual needs and monitor and review the quality and appropriateness of care provided.
• Monitor the service to service users according to Care Standards ensuring regular feedback of appropriate information to the Home Care Manager, thus ensuring the safety and well being of the service user and workers involved.
• Carry out detailed risk assessments and moving and handling risk assessments to minimise the areas of risk to service users, workers, service providers and the general public, and carry out regular reviews, ensuring information is shared with relevant parties.
• Have a working knowledge of the software package in use, assisting to ensure service users' bookings are covered on time as specified.
• Deliver ongoing local formal and practical training to all team members to include specific topics as required by the Care Commission and keep accurate and up to date records as evidence of all training undertaken.
• Supervise and monitor each member of the team and take appropriate action as required.
• Monitor the careworkers as required in order to maintain personal skills in delivering home care / community support.
• Maintain and monitor record keeping in relation to attendance of careworkers, service users' care plans, risk assessments etc.
• Undertake the duties of Team Leader as required in order to maintain personal skills in delivering home care / community support.
• Participate in the Out of Hours System to support workers and service outside of regular office hours.
• Participate in such team, multi-agency meetings and other meetings as are relevant to the post.
• Maintain open effective communication channels within the Home Care Service and with other agencies.
• Attend training courses as required and maintain own professional development and competency.
• Work at all times within current Glasgow East End Community Carers' policies and procedures.
• Work at all times in accordance with the National Care Standards.
• Have knowledge of and work at all times within the requirements of Health and Safety regulations.
• Maintain confidentiality of information acquired in the course of undertaking duties with the company.
• Undertake any other tasks as may be reasonably requested.

GLASGOW EAST END COMMUNITY CARERS

HOME CARE TEAM LEADER - PERSON SPECIFICATION
Attributes

Essential

Desirable

Experience

• Previous experience within a Home Care Service or similar.
• Managerial or supervisory experience within Social Care.
• Experience of delivering training.
• Knowledge of Health and Safety and Quality Assurance
• Ability to demonstrate a successful track record within a similar role.
• Employment within regulated social services.

Education, Qualifications and Training

• Educated to SVQ3 or above.
• Registered with professional body, ie SSSC or able to meet the requirements.
• Management qualification or the ability to work towards this.

Skills and Knowledge

• Effective management and leadership skills.
• Good organisational, communication and literacy skills.
• Ability to work on own initiative and prioritise workload.
• Ability to meet deadlines.
• Good working knowledge of IT to include Word, Excel and PowerPoint.
• Experience of support planning.

Other

• Ability to work flexibly which may include evenings and weekends.
• Full clean driving licence.

Job Types:
Full-time, Permanent


Salary:
£26,300 per year


Job Type:
Permanent


Salary:
£26,300.00 per year


Ability to commute/relocate:

• Glasgow, G33 4AG: reliably commute or plan to relocate before starting work (required)

Work Location:
In person