Retirement Housing Officer - Falkirk, United Kingdom - Link Group Limited
Description
Job Title:
Retirement Housing Officer
Hour of Work: 17.5 per week, Monday to Friday
The Role
At Link, people are at the heart of everything we do.
Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
The Retirement Housing Officer is responsible for providing a Retirement Housing Service to tenants living in developments managed by Link Housing and contribute to the general housing management service to tenants in accordance with Housing Services policies and procedures.
They will also develop and sustain effective working relationships with Retirement Housing tenants, promoting tenancy sustainment and encouraging independent living and signposting to other agencies for specialist advice/support.
The Retirement Housing Officer will encourage tenant involvement and engagement in making full use of facilities within the development and be responsible for the management of the safety and security of Retirement Housing developments.
About You
You should have a good standard of education combined with experience of providing a customer focused service in a housing or similar environment, experience of providing housing management services in a social rented or similar environment and experience of working effectively with partner organisations.
You will also have a commitment to enabling older people to achieve maximum independence and knowledge of welfare benefits particularly for older people.
You will be required to provide cover in other developments, so must hold a current driver's licence and have your own transport during office hours.
You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link' s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.
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