Team Lead, Cash Management - Manchester, United Kingdom - The Bank of New York Mellon Corporation
Description
_Bring your ideas. Make history. _
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.
We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.
Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.
Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.
This is what#LifeAtBNYMellon is all about.
We're seeking a future team member for the role of
Team Lead, Cash Management to join our OPTISM (Operations, Payments, Treasury, Issuer Services, Markets) team.
Manchester, UK with a hybrid work model.
**In this role, you'll make an impact in the following ways: - Manage the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete daily tasks. Serves as a first line supervisor for assignment of tasks and resolution of issues regarding work allocation.
- Resolves the most complex issues that have been escalated. Works on special projects for the business. Provides expert knowledge of the Cash Management and Services processes and equipment and provides technical assistance on moderately complex problems.
- Acts as the teams initial point of contact for high priority, complex issues requiring escalation. Communicates with corporate clients to discuss high risk and complex pay or no pay decisions and performs adjustments.
- Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
- Completes all reports as required accurately and on time. Communicates feedback and counseling to staff regarding their performance, as well as to staff supervisor or manager. Supervises a large team of Cash Management support staff and work leads, or multiple teams.
- May be responsible for specific supervisory review and approval actions. Supports the achievement of team objectives.
To be successful in this role, we're seeking the following:
- High school/secondary school or the equivalent combination of education and experience is required.
- Bachelors degree preferred.
- 12 plus years of total work experience preferred.
- Experience in banking operations is preferred.
At BNY Mellon, our inclusive culture speaks for itself.
Here's a few of our awards:
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion, Disability: IN 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP's Climate Change 'A List'
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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