Internal Sales in Engineering Consumables - Huntingdon, United Kingdom - The Staffing Network Limited

The Staffing Network Limited

Verified Company

Huntingdon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Title:
Internal Sales/Customer Service

Working Hours:
Monday to Friday daytime hours

Main Duties & Responsibilities

Achieve profitable sale of goods across the product range, upselling as appropriate
Build rapport with customers, establishing credibility when providing product and service information
Prompt followup on customer enquiries not immediately resolved
Utilise IT system to accurately identify, source and price items; to accurately record enquiries and orders, invoices and other documentation
Undertake ad hoc purchasing tasks, including placing orders with suppliers
Work with management/colleagues to identify improvements to services and products
Research and source solutions using the internet and bespoke IT package
Resolve customer invoice queries, liaising with accounts team and other Mercury colleagues as appropriate
Sales and purchasing admin support including accurate filing and retrieval of documentation
To undertake other similar or associated duties as may be assigned to you

Skills & Requirements

Experience within Sales and Engineering
Desire to succeed in a sales environment/previous experience of achievement in a similar role
Willing and able to learn about and support new products
Professional level of verbal and written communication skills, as well as good numerical skills
Customer focused, driven to provide consistently high levels of service
Marginaware, flexible and a strong team player
Knowledge of engineering products and processes is strongly preferred