Volunteer Coordinator - London, United Kingdom - The Access Project

The Access Project

Verified Company

London, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Volunteer Coordinator**
Salary: £26,400 (includes £3,000 London Weighting)

Closing Date: 9am Monday 11th March

Reporting to:
Head of Volunteer Experience

Contract:
Two roles available; One Permanent Position. One Maternity cover for 1 year. Both role are Full-Time.

Job Location:
London/Home-Based

Interview date:
Week commencing 18th March

Start date:
Monday 22nd April 2024**
About The Organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education.

We're passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

The programme combats educational inequality and improves social mobility by raising students' grades and supporting them to understand the pathway to a top university.

Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities.

At The Access Project, we're a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive.

We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives.

Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work.

In our last staff engagement survey, 90% said they're proud to tell people they work at The Access Project.

Our values:

Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

Ownership

We hold ourselves accountable in all our actions and efforts. We ask "What can I do to improve my results?"

About the role:

Volunteering is fundamental to TAP's work. The tuition sessions provided by our volunteers are key to the impact we have on our students' outcomes.

The volunteering function is responsible for recruiting and training volunteers and supporting them by providing the high-quality tools and resources they need to become impactful tutors.

For this role you will need meticulous attention to detail and excellent organisation, communication and presentation skills. Experience of working with CRM systems is highly desirable but not essential as training will be given.

We are committed to safeguarding and promoting the welfare of children and young people and will expect you to share this commitment.

Duties and responsibilities:

The Volunteer Coordinator will be responsible for:

Volunteer onboarding
- inviting volunteers to complete the stages of onboarding: tutor training, DBS check and the online safeguarding course, guiding them through to completion
- working with the Programme team to ensure efficient matching takes place (i.e. regarding school partners, undergraduates etc)
- keeping volunteer records on Salesforce up to date and using reports and workflows to maintain and improve onboarding efficiency

Volunteer training
- delivering training to new volunteers, offering an engaging and inspiring experience (some evening and weekend working will be required for which time off in lieu will be given in accordance with the relevant policy)
- delivering 'Train the Trainer' sessions to upskill TAP staff from other teams to deliver tutor training
- providing support and guidance to staff running their first training sessions
- participating in the annual review of training sessions, making changes where necessary

Volunteer enquiries
- managing the volunteering inbox, ensuring timely responses and dealing with queries effectively

Supporting the Head of Volunteer Experience with other volunteer onboarding and training related tasks: