Care Coordinator - Stockport, United Kingdom - Allsaintssupport healthcare agency
2 days ago
Description
FULL JOB DESCRIPTION.
All Saints Support Ltd has been providing Adult and Social Support to people living in their own homes for over 3 years. We are passionate about promoting person-centred service that puts our service users at the centre of everything we do.
Our focus is on providing high-quality person-centred care, treating all our Service Users with dignity and respect, and ensuring their safety, health, and well-being.
Care Coordinator to join our team in the Stockport office.
- Be local to the Stockport area
- Be computer literate and have a working knowledge of care management software
- Have excellent administrative and communication skills
- Identify service user needs and compile care plans and risk assessments
- Carry out reviews of existing service users.
- Establish and maintain good links with service user's families and professionals
- Attend meetings as delegated by the manager.
- Ensuring that new and existing care workers are supported and assessed throughout the induction process ensuring compliance, carrying out spot checks, and all audits.
- Provide mentoring, support, and supervision to members of the team.
- Maintain audits and quality monitoring checks of all areas of service delivery.
- Undertake oncall duties as required.
- Be available to respond in the event of an emergency
- Ensure all documentation is completed in line with Adult Social Support, Dom Care policies and procedures, CQC, and Commissioning Authorities requirements.
- Ensure communication is effective between management, service users, staff, and professionals to maintain a robust quality service.
- Conduct staff supervisions, appraisals, and meetings. Respond to and support service users and staff as required ensuring a continuity of a quality service.
- Encourage new ideas, maintain staff motivation and morale, and drive high standards and development of skills within the team.
- Provide office cover when required.
- Be able to work efficiently in a high paced environment
- Be dedicated to delivering exceptional service on behalf of the company internally and externally
- Be flexible and reliable
- Possess excellent people management skills
Key Responsibilities will be:
- To support and manage a team of Care Workers
- To develop detailed work schedules/rotas for the Care Workers and provide both written and verbal instructions for guidance
- To always maintain confidentiality
- To be the key point of contact for both Service Users and Care Workers
- To assist the team in ensuring an excellent quality service is always supplied
- To report and support other members of the team, including the Registered Manager and Care Manager
The role requires you to have the confidence to lead a team of care workers ensuring that care delivery promotes independence strives to achieve the best possible outcomes and puts the service user at the centre.
Salary:
£22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Free parking
- Gym membership
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
Care Coordinator: 3 years (required)
- providing care: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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