Customer Service Coordinator - Warrington, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Warrington, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
UK's leading House-builder

  • Warrington based

About Our Client:

We are proud to be partnering with the UK's top house-builder and leader in partnership housing.

  • Keep customer plot file information up to date.
  • Keep purchasers, Customer Service Manager, and Subcontractors up to date at all times as appropriate.
  • Record receipt of all purchaser's correspondence and respond within departmental timescales
  • Record receipt of all purchaser's telephone calls and return a courtesy call on the same day.
  • Issue instructions to Subcontractors.
  • Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales.
  • Record dates of customer visits and log all defects identified.
  • Keep data system up to date at all times.
  • Carry out general administrative duties.
  • Work directly with Associate Director for Customer Services to assist management of large scale works.
  • Work closely with the Housing Associations and Employers Agents dealing with End of year defects

The Successful Applicant:


What's on Offer:


  • Competitive basic salary and annual bonus
  • Agile working arrangements possible for this role
  • 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
  • Private Healthcare
  • Company contributory pension scheme
  • Life assurance 4 x your annual salary
  • Sharesave scheme
  • Cycle to work scheme up to £3000
  • Support with a professional membership
  • Denplan, GymFlex and many more benefits
  • Contact
  • Leah Owens
  • Quote job ref
  • JN
  • Phone number
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