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  • Store Manager - Barnsley, England, United Kingdom - Hotel Chocolat PLC

    Hotel Chocolat PLC
    Hotel Chocolat PLC Barnsley, England, United Kingdom

    1 month ago

    Description

    Store Manager Opportunity

    We're seeking a Store Manager to lead our successful and passionate team, driving sales and delivering exceptional guest experiences in-store.

    This role requires flexibility to meet the needs of our seven-day-a-week store opening times, ensuring every guest receives 100% happiness through chocolate.

    You'll be an inspirational leader who embodies our brand values, driving operational and commercial excellence while exceeding sales targets and KPIs.

    • Lead by example, coaching and developing your team to meet performance goals through effective communication of our vision and values.
    • Drive store sales and profit plan, maximising performance and taking action on opportunities.
    • Exceed sales targets and KPIs through clear and effective communication to your team.
    • Leverage all commercial opportunities in-store, implementing promotions, offers, events, and marketing effectively.

    About You

    • Experience in a fast-paced and bespoke retail environment, ideally within a luxury brand or retailer.
    • Demonstrable expertise in high-service guest interaction.
    • Natural leadership qualities to get the best from your high-performing team, both individually and collectively.
    • A passion for chocolate, our brand, and providing exceptional service to our guests.
    • Café operations experience would be highly advantageous.

    Working at Hotel Chocolat

    We offer a competitive salary, 50% off our products, and incentives based on performance.

    We value work-life balance, offering flexible working arrangements to support your needs.

    About Us

    Hotel Chocolat is more than just a chocolate company - we're a family of chocolate lovers.

    We craft moments of indulgence, from luxury gifts to our iconic Velvetiser and beyond.

    Our journey began as a humble mint company, driven by patience, passion, and purpose.

    We operate over 100 stores across the UK and continue to grow, built on our People Pledge to equality, diversity, and inclusion.

    We treat each other with respect, equality, and grace, underpinned by our values of Originality, Authenticity, and Ethics.

    Join us in creating a workplace where everyone feels valued, heard, and empowered to bring their unique perspective.


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