Operations Support Consultant - London, United Kingdom - Rec-Collective

Description

Trailfinders
Trailfinders is a multi award winning travel company, leading the market in bespoke, worldwide holidays.

We sold our first adventure over 50 years ago, and have never looked back. We are proud to have supported millions of customers, to meet, explore, learn, and relax on every continent of our beautiful planet

Our success has always been based on two principles. We put our customers first, and develop our teams to be the best they can be.


Operations Support Consultant
The Operations Support team is a non client facing department, based at Head Office in Kensington.

They provide essential, behind-the-scenes, administration and support to the front line sales staff by processing all hotel and tour bookings and updating client files.

• Sending hotel, tour and transfer requests to suppliers around the world.
• Processing hotel, tour and transfer bookings on inhouse systems.
• Providing internal support for sales consultants through various systems

We are looking for professional, positive and hardworking individuals who are keen to learn and are motivated to contribute to the team.

Prior experience of working in a busy office environment is preferred and experience working in the travel industry an advantage but all training is provided.

• The ability to work independently whilst also being a contributing and positive team member.
• High levels of accuracy and concentration and a natural attention to detail.
• The ability to multitask and prioritise whilst working under pressure and to strict deadlines.
• Strong written and spoken English skills.
• A working knowledge of Excel and Word, strong keyboard and PC skills and an aptitude for learning new systems.
• A sound general knowledge of worldwide geography is advantageous.

In Return
In return we offer a competitive salary with great benefits and travel perks

These include

• Fantastic internal development opportunities
• Free lunch & refreshments daily
• Free annual worldwide travel insurance
• Discounted travel products
• Interest free ticket loan on public transport (after a qualifying period)
• Cycle to work and electric vehicle lease scheme
• Uniform and laundry facilities
• Departmental Summer and Christmas parties
• Eye care vouchers
• Long service awards

We work a varied 5 day roster pattern which includes weekdays, weekends and bank holidays with 9 hour shifts providing cover from 8am to 8pm Monday to Friday, 9am to 6pm Saturdays and 10am to 6pm Sundays.

What's Next?

If you are excited by this role, please submit your CV along with a brief covering letter outlining why you think you'd be a great fit for the position.

Job Types:
Full-time, Permanent


Salary:
£27,000.00-£29,750.00 per year


Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Work Location:
One location


Reference ID:

RCTF