Income Recovery Officer - Oxford, United Kingdom - Oxford City Council
Description
Job reference002493
Date posted
22/05/2024
Application closing date
04/06/2024
Location
Oxford - Town Hall/Work from home (Hybrid)
Salary
G6:
£35,703 per annum - (pro rata for part time)
Package
28 days holiday plus public holidays, local government pension scheme, subsidised leisure membership, flex scheme (where appropriate), employer benefits scheme
Please Note:
All vacancies close at midnight on the stated closing date
Contractual hours
18.5
Basis
Part Time
Job category/type
Fixed term
Job description
- Working as part of the income collection team to provide a comprehensive income collection service to all customers of the Council, you will be required to deal with a caseload of housing rent accounts and take the appropriate action in accordance with the Council's Income Collection Policies and Procedures.
- This will include resolving customer issues to prevent debt, negotiating with customers on sustainable repayment plans and providing advice to maximise customer's income. There is also a requirement to represent the Council at Court in Possession and other enforcement proceedings relating to debt. If you believe you have the relevant skills and experience, we would be pleased to hear from you.
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