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  • Tech Client Support Specialist - plymouth, england, United Kingdom - JR United Kingdom

    JR United Kingdom
    JR United Kingdom plymouth, england, United Kingdom

    3 weeks ago

    Description

    Join a Fast-Growing B2B Tech Agency as a German-Speaking Tech Client Support Specialist

    About the Role

    We are a global tech sales and marketing agency with offices across multiple countries, partnering with top tech giants. We're seeking a talented individual to join our team in Plymouth, UK, as a Tech Client Support Specialist.

    What You'll Be Doing

    • Respond to inbound queries from German-speaking customers, building rapport and identifying opportunities for upsell or expansion support
    • Develop an understanding of IT software solutions and explain them effectively
    • Collaborate with internal teams to resolve escalations and provide exceptional service
    • Engage in continuous learning to grow your tech knowledge and advance in your role

    What's In It For You?

    • A competitive salary range of £28,000-£32,000 in your first year, based on performance bonuses
    • A hybrid working arrangement, with 3 days in our modern Bournemouth office and 2 days remote
    • 28 days paid leave, plus up to 4 additional bonus days off for outstanding performance
    • A fun and inclusive team culture that celebrates success and supports your growth
    • Career progression opportunities to Channel Sales, Inside Sales, or Management roles, with 95% of our leadership team having been promoted internally

    Your Qualifications

    • You are self-motivated, proactive, and eager to learn
    • German is your first language
    • You have a strong appetite to excel in your role

    About EIMS Global Ltd

    EIMS Global Ltd is a fast-growing B2B tech sales and marketing agency, delivering world-class solutions to help clients grow faster and smarter. We're known for our expertise in ROI (Return on Investment) and partner with top tech companies like Adobe, SAP, HP, and Dell.


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