Cctv Operator - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust
The Royal Wolverhampton NHS Trust
Verified Company
Wolverhampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The post holder will:

Assist with the day to day running of the control room

Be the CCTV point of contact for the Trust, responsible for day to day operational requirements of the CCTV system, including functioning of servers and cameras as required


Liaise with the trust appointed security service provider and CCTV/Security contractors ensuring compliance with Data Protection Act and relevant code of practice.

Assist with the control and management of the initial response to incidents ensuring effective communication is maintained between internal and external partners for their duration


Use CCTV to assist in investigations on behalf of trust departments or other partners, ensuring data compliance is met to maintain integrity of investigations linked to staff and patient/public safety.

The post holder will develop effective working relationships with

The trust security management team

The security service provider

Estates & Facilities Management

The trust fire team

Security/CCTV Contractors

Switchboard/Call Centre Operatives

Liaise with the trust on site contracted companies with ongoing investigations and reports when required


Assist in the delegation of security personnel to appropriate tasks including attending security incidents, responding to alarm activations, searches for missing patients and car park/traffic management.

Assist with investigations into security breaches and managing information security incidents.

Ensure CCTV viewings and images are not shared outside of Control Room under Data Protection Act 1998.

Observe incidents and assist with statements or reports as necessary Technology or system support

To log CCTV equipment faults with the security/CCTV contractors

To conduct regular checks of control room equipment including PDA'S, radio's and body worn video cameras.

Feedback to the trust security management team and assist with identifying trends and areas of concern

Conduct radio communications in a professional manner

Responding to requests for CCTV footage

Attend court or other formal hearings as necessary to give evidence

Any other duties that may be deemed appropriate to the position


The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.

We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.

We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC.

We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Maintain high standards of information governance with the storage, issue and disposal of CCTV data from the trust database.

Ensure the Home Office June 2013 CCTV Code of Practise is followed to a high standard.

Be up to date with latest CCTV guidelines and legislation (GDPR) Leadership or managerial

Liaise with the trust on site contracted companies with ongoing investigations and reports when required


Assist in the delegation of security personnel to appropriate tasks including attending security incidents, responding to alarm activations, searches for missing patients and car park/traffic management.

Assist with investigations into security breaches and managing information security incidents. Information and reporting

Ensure CCTV viewings and images are not shared outside of Control Room under Data Protection Act 1998.

Ensure recordings are securely downloaded and stored in a secure area

File and keep records of viewing / CCTV requests

Observe incidents and assist with statements or reports as necessary Technology or system support

To log CCTV equipment faults with the security/CCTV contractors

To conduct regular checks of control room equipment including PDA'S, radio's and body worn video cameras. Service improvement

Assist in feedback from incidents

Feedback to the trust security management team and assist with identifying trends and areas of concern Communications and Engagement

Liaise with local policing teams to assist with enquiries

Conduct radio communications in a professional manner

Attend meetings with the security management team when requested

Responding to requests for CCTV footage General Responsibilities

Contribute to a safe working environment adhering to Health and Safety and Trust Policies.

Maintain a high personal appearance

Attend court or other fo
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