Department Administrator - Exeter, United Kingdom - Michelmores LLP

Michelmores LLP
Michelmores LLP
Verified Company
Exeter, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
At Michelmores, we put our clients at the heart of everything we do.

With offices in Exeter, London, Bristol and Cheltenham, we work with a diverse range of clients who provide our lawyers with the high quality, intellectually stimulating and exciting work they thrive on.


Our Real Estate department is looking for a Department Administrator to join their team to provide proactive, efficient, and effective administrative support to the team as part of the support hub.


Role Requirements & Responsibilities

  • Facilitate / undertake file management, including compliance with file opening procedures and other practice management standards including efiling protocols.
  • Ensure that all files which are not current are archived and deeds are put in storage.
  • Ensure documents are filed in iManage and comply with document naming conventions.
  • Efficiency and effectively assist with data input for all relevant systems.
  • Maintain client records.
  • Proactively complete followup tasks.
  • Accurate record keeping and file maintenance.
  • Build and maintain effective relationships with team members and clients
  • Develop knowledge and effective utilisation of the Firm's systems and the department processes.
  • Arrange straightforwardmeeting and appointments for lawyers, both internally and externally, ensuring the Outlook diary is up to date and holds all the necessary information in relation to the appointment, including taking responsibility for booking meeting rooms and arranging any necessary equipment and refreshments.
  • Make straightforward travel and accommodation arrangements, keeping lawyers advised of any changes in scheduling and ensuring they have an accurate and up to date itinerary and all the relevant travel details are in their Outlook calendar.
  • Strive to provide the highest levels of support to both internal and external clients.
  • Assist withanswering the telephone, accurately taking messages, and delivering them promptly to team lawyers.

Experience and Qualifications Required:


  • Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent).
  • Previous experience in a professional services administrative support role is essential.
  • Experience in diary and travel management is desirable.
  • Competent with Microsoft Office (Word, Excel, Outlook etc) and using data management systems.
  • Experience of working under regulatory compliance and file maintenance procedures is desirable.

Special Skills and Personal Attributes:


  • Excellent communication skills, both externally and internally.
  • Ability to work within a team and to communicate with all levels across the Firm effectively.
  • Excellent telephone manner. Ability to develop rapport with people either face to face or via telephone / video calls.
  • Effective problemsolving skills.
  • Ability to work under pressure.
  • Excellent organisational skills with a methodical approach towards workloads.
  • Ability to work under own initiative.
  • Positive approach and attitude.
  • Conscientious, approachable, and enthusiastic.
  • Flexible approach to work.
  • Has a clear understanding of confidentiality and data protection, and the use of tact and discretion.


This is a great opportunity to join a progressive and forward-thinking Firm where clients recommend us because of the quality of our people and the depth of experience across the whole firm.


Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Onsite parking
  • Private medical insurance
  • Referral programme
  • Wellness programme

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus

Work Location:
One location
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