Service Helpdesk Co-ordinator - Leeds, United Kingdom - Mpeople Recruitment
Description
Service Helpdesk Co-ordinatorLeeds
Up to £27K depending on experience
Benefits include:
- 7% company pension contribution (employee noncontributory pension scheme).
- Annual Companywide taxfree Employee Ownership Bonus scheme
- Enhanced holidays package comprising; 33 days annual leave (including Bank Holidays) plus an additional Birthday holiday.
- Extra two halfdays holidays are given on Christmas Eve & New Year's Eve.
- Company Share scheme with an annual dividend (dependent of company performance).
Due to our continued expansion programme, we now have a position available for a Service Helpdesk Co-Ordinator to strengthen our Service Team.
'Service Helpdesk Co-Ordinator'
Working as part of our Service Team, the ideal applicant will have excellent oral and written communication skills.
Good administration & IT skills are required with a proven history and experience of working with Microsoft Office (Word, Excel, etc).
A Mechanical/Electricalbackground would be advantageous, but not a must.A varied Service Helpdesk Co-ordinator role with duties including:
- Ensuring Service requests are carried out in a timely manner
- Planning and proactively managing the Service Engineers' Schedule
- Reactively organising Engineers jobs across the U.K
- Dealing with any customer issues promptly and in a courteous manner.
- Full administration and customer administration
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