Administrative Officer - Cardiff, United Kingdom - Cardiff University

Cardiff University

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Advert

Administrative Officer
This post will provide administrative support to the School and its taught students, as part of the
- team of administrative staff (currently eight) comprising the Teaching Office, under the supervision of the Teaching Office Manager. The post-holder will be responsible for providing year-round operational functions and customer service to undergraduate and postgraduate taught students, and academic staff involved in teaching.

This is a fulltime (35 hours per week), openended role and is available immediately

Salary:

£22,197, with annual increments up to £24,144 (final salary at top of grade) - Grade - Job reference: 16448BR-
Date advert posted: Wednesday, 19 April 2023

Closing date:
Wednesday, 10 May 2023

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

JOB PURPOSE

Provide an administrative service to the School, engaging in and completing a range of routine tasks to meet operational and customer service requirements.

Provide support and guidance on teaching-related operational functions, ensure the Teaching Office team is supported, and key duties undertaken.

This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting worklife balance.
As the biggest university in Wales and a major employer, with more than 7,000 staff we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
DUTIES AND RESPONSIBILITIES

Key Duties- Deal with a range of enquires from internal (staff & students) and external (members of the public) customers in a professional manner, establishing their needs and adapting the standard responses accordingly.

Work with others to make recommendations for the development and improvement of current University processes and procedures.
Create good working relationships with key contacts to help improve service levels.
Undertake a variety of administrative duties to support the team and department.
Gather and review data to update administrative systems such as databases and spreadsheets, making sure the information is accurate, and highlighting to your line manager basic trends and patterns.
Actively contribute to the success of the team and support the supervision and management of it.

Specific Duties

Assist with the preparation and updating of course materials, including on the University's Virtual Learning Environment (VLE).
Maintain electronic systems, data and archives as appropriate, gathering and analysing data to update systems with accurate information, establishing basic trends and patterns in any data submitted.
Assist with the preparation of Examining Board, Board of Studies, and programmespecific meetings.
Provide support for Student-Staff Panel meetings.
Prepare routine correspondence, and assist with general administrative duties including photocopying and filing.

General Duties

Abide by all University policies and undergo appropriate personal and professional development.
Perform other duties which are not included above, but which will be consistent with the role.
Uphold the Professional Services Values & Behaviours or local equivalent.

Person Specification

We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don't need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.
Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).
Essential Criteria
Ability to carry out a variety o