Team Leader - Nottingham, United Kingdom - Bloom Social Housing

Description

At Bloom Social Housing CIC we are seeking an organised and effective Team Leader to join us.

You will be based in Nottingham at Wellesley House to which houses and offers 24 hour support to homeless individuals that have been placed by the council.

You will be responsible for a team of Support Workers, who provide support to individuals who are homeless and seeking sheltered housing.

You will help support tenants to access the community, find work, build friendships, assist with completion of benefit forms and to live a stable and safe life.

This position requires a confident individual, who can work on their own initiative and who can build strong and positive relationships with others.

You must be
flexible, and
driven to make a difference in the lives of our tenants.

Your standard week will be working Monday - Friday, 8:30am till 5pm. However flexibility to work weekends and evenings is required.


Daily Duties will include:

• Relationship management with internal and external customers and stakeholders. Meeting the needs of the tenants ensuring emotional, spiritual, physical, medical, and material needs are recognised whilst maintaining positive relationships with external agencies and charities.
• Lead and manage a team of support workers, ensuring good communication and collaborative working to achieve positive outcomes for tenants.
• Support the Service Manager with referrals and placement planning. Recognise and assess individual needs and involve relevant agencies where needed.
• Work with the Service Manager to maintain compliance in relation to support plans, risk assessments and property audits. As well as ensuring the property meets all fire and building regulations.
• Respond to daytoday tenant and staff queries
• Manage the Wellesley House Rota
• Complete Staff supervisions and Return to Work interviews
• Support the Service Manager with Recruitment and on call responsibilities
• Ensure void rooms are suitable for emergency accommodations referrals
• Manage the properties repairs and book contractors when required.

Knowledge, attributes and experience required:

• Minimum of 2 years' experience within a support role
• Ideally, 1 years' experience in leadership or a senior role
• Excellent communication skills
• Have a demonstrated history of working within roles that require efficient and organised working.
• Confident using telephone communications and computer/microsoft packages
• Flexible to work to the needs of the team when required including some evening or weekend work.

Job Types:
Full-time, Permanent


Salary:
£24,500.00 per year


Benefits:

• Casual dress

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

- providing care/support: 2 years (required)

• Leadership: 1 year (preferred)

- rota creation: 1 year (preferred)


Work Location:
One location