Team Secretary - Lincoln, United Kingdom - Lincolnshire Partnership NHS Foundation Trust

Lincolnshire Partnership NHS Foundation Trust
Lincolnshire Partnership NHS Foundation Trust
Verified Company
Lincoln, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

The Mental Health Liaison Service are a team who provide mental health assessment and care to patients within the wards and A&E department of the general hospital.

As a service we aim be be be patient focussed and provide a fully holistic approach to care.

We pride ourselves on our use of evidence based and patient centred approaches in all of our work and our goal is always to make the patient journey through hospital the best one it can be.

Applications are invited from motivated, efficient and committed individuals for the position of Mental Health Liaison Team Secretary based in Lincoln

The post is Band hrs working across 9-5 Monday - Friday.


The successful applicants will be required to support the Liaison service staff with the day to day administration needs of the service including phone calls, logging and processing referrals, the preparation of correspondence, minute taking in meetings, data inputting, scanning records to the electronic systems, ordering stock and other general office duties to include, filing and photocopying.

If you are interested and have any further questions please contact James Harding, Clinical Lead on

To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers

Support the provision of a flexible 7-day-a-week service

Duties provided within defined time standards

Compliance with appropriate legislation and LPFT policies

Feedback from colleagues and other stakeholders

Compliance with CQC standards

Accurate and appropriate information is recorded appropriately using the Trust's information systems

Productivity targets are met


Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire.

Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.


You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work.

We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall.

In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive.

We're really proud of this


We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.

We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.


To provide a full and efficient secretarial service to the Team including dealing with incoming mail, the provision of minute taking, preparation and distribution service and maintaining details of the team's whereabouts.


To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations and seeking further information where required.

To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same.


To manage own workload, seeking advice when required, performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures.

Using word processing skills, to provide a typing support to the team including reports, letters, memorandum, minutes, and rotas

To have a thorough working knowledge of electronic systems including e mail, SHARON,

Clinical systems and Datix and to update these systems in a timely and accurate manner where required.


To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.


To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationery and goods in accordance with Standing Financial Instructions.


To maintain healthcare records within the area of responsibility including the accurate scanning of documents and compilation of records for new patients, in accordance with the Trust Records Management Policy.

To recognise the need for flexibility and be willing to undertake extra duties as and when required that are commensur
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