Quality Assurance - Caerphilly, United Kingdom - DS Smith

DS Smith
DS Smith
Verified Company
Caerphilly, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
About the role


You will support the Head of HR Services, working with SLA packs and deploying appropriate auditing checks of payroll and HR services to ensure performance is managed and reported on effectively.

You will undertake project work as directed to improve the efficiency of HR service and improve the scope of service catalogue.

About you

  • Experience in HR/Business Administration/Data Management
  • Experience in creating business requirements documentation and process mapping
  • Understanding of KPI performance metrics as well as experience in forecasting and performance analysis
  • Knowledge and experience with PowerBI, MS Access or other reporting tools is required
  • Understanding of how data can be transferred between systems or interfaces
  • Proficient with Microsoft Office programs, able to manipulate data in Excel and present in PowerPoint
What we offer

  • Salary up to £28,000, dependent on experience
  • Discretionary bonus
  • 25 days holiday, plus bank holidays
  • Growth opportunities
  • Pension scheme, life assurance and income protection
  • Employee Assistance Programme
  • Cycle to work scheme
  • Employee Discounts
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