Bank Housekeeping Operative - Birmingham, United Kingdom - University Hospitals Birmingham

Tom O´Connor

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Job summary:


Main duties, tasks & skills required:

You will be an enthusiastic member of the housekeeping team who can rely on you to use your initiative, good communication skills and organisational skills to meet the varied and flexible needs of the service.


A friendly personality with the ability to work under pressure, dealing with people and building key working relationships with both internal and external staff, patients and members of the public will be essential to perform well in this role.


You will be working in all public areas therefore it is important to maintain a professional appearance wearing the appropriate uniform, your identification badge visible and good personal hygiene standards at all times.


You will be following codes of practice, processes and procedures, including checking and completing ward and department paperwork on a daily basis which will require numeracy and literacy skills in English to adhere to all Trust guidelines.


About us:

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.


UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.

This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

This is more than words. We are taking action.

Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.

We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.


Job description:


  • Work in a safe, courteous and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being carried out.
  • Be in designated place of work from agreed shift start time to agreed shift end time. To maintain a level of cleanliness and hygiene within your designated work area by following a planned schedule of work as well as making flexible alterations when required.
  • Using electrical equipment safely to vacuum clean all floor surfaces.
  • Dust control mopping of hard floors.
  • Collect designated mop bag and damp mop all hard floors; maintaining a safe environment for others by following a safe method of work
  • Cleaning of furniture, fittings and equipment as outlined in the cleaning schedule.
  • Preparation of appropriate cleaning materials and solutions including the dilution of products to the correct working level.
  • Clean and maintaining to a high standard all sanitary areas, fixtures and fittings.
  • Clean kitchens, appliances and fittings in compliance with Food Hygiene Regulations.
  • Prepare and serve patient beverages, collect wash and refill water jugs and wash drinking glasses.
  • Empty waste containers including, clinical, household, glass and bottle waste; disposing of these at appropriate collection points in line with the Trust's waste disposal procedure.
  • High dust fixtures and fittings out of normal reach using appropriate extendable equipment or by using access equipment such as step ladders.
  • Routinely spot clean walls from splashes and collision marks.
  • Change and rehang bedside and window curtains when required routinely or after infected barrier cases, bag and send these to laundry.
  • Change and make oncall and vacant residential beds; disposing of dirty laundry via the appropriate systems.
  • Carry out daily routine and indepth vocational cleaning of patient barrier rooms including patients with MRSA, C Diff, Chicken pox and Gastroenteritis; using Hydrogen Peroxide misting machines / Ultraviolet light decontamination system as directed by Infection Control.
  • To work with the housekeeping store to ensure agreed stock levels are maintained and supplies replenished as required. This includes stocks of hand towels, toilet rolls and soap etc.
  • Clean up body fluids including blood, vomit and faeces in public areas using appropriate PPE and decontaminating any affected surfaces as and when required.
  • Ensure store rooms are secure and when leaving vacant areas that patient, staff and trust property is not left unsecured.
  • Help with reporting estatesrelated problems o

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