Helpdesk Administrator - Aberdeen, United Kingdom - HVAC FM

HVAC FM
HVAC FM
Verified Company
Aberdeen, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Helpdesk Administrator

Location:
Aberdeen - AB32

Salary:
Up To £24,000

Hours:
Mon-Fri 8am - 5pm

Holidays: 35 Days Holidays


For over 55 years out client has led the UK market place and the company continues to hold a unique position in providing cutting edge services to the construction and support sectors of UK business.

They are looking to recruit a Help Desk Administrator based in Aberdeen.

The role of Helpdesk is to provide exceptional customer service and business support to contribute to the continued growth and success of the Business.

This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company

Job Responsibilities

  • Planning and scheduling service engineers for General service contract clients
  • Liaison and management of service engineers General service contract Clients
  • Assisting Senior Service and Reactive Planner with planning and scheduling reactive works general service contract clients
  • Assisting Senior Service Reactive Planner with planning and scheduling servicing works
  • Liaison and management of reactive engineers
  • Managing engineers over wide client base
  • Ordering of materials for engineers
  • Preparation of Invoicing
  • Quotes preparation
  • Liaison with Assistant Service and Reactive Planner

The offer:

  • 35 Days Holidays
  • Mon-Fri 8am5pm
  • Up to £24,000 dependent on experience

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£24,000.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Loyalty bonus
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • Aberdeen,

Aberdeen City:
reliably commute or plan to relocate before starting work (required)


Education:


  • GCSE or equivalent (preferred)

Experience:


  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
One location
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