Islington Assembly Hall Sessional Staff - London, United Kingdom - Islington Council

Islington Council

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Islington Assembly Hall is looking for dynamic, experienced bar staff with an interest in live music and events to work at one of the country's premier 850 capacity venues.

If you have excellent customer service skills as well as a driven, hands-on and proactive attitude while working in a fast moving environment then this could be a great opportunity for you.

You will be joining our bars team at one of London's finest venues owned and operated by Islington Council. You will have experience working behind a bar and have an interest in music and events.

You will enjoy assisting with setting up and working at our varied events which range from live music to weddings and corporate.

Some experience working within a live music venue would be beneficial.

The post holder will be required to work late nights, weekend and early mornings.

You will:

Have excellent customer service skills
Have experience in a similar role
Have an interest in music and events
Have a handson, proactive attitude
Thrive working in a fast moving environment
Be looking for sessional evening work and be available March-June and Sept-Dec

We will:

Pay a minimum of London Living wage (currently £11.05 p/h)
Be busy in March, April, May, June, Oct, Nov, Dec where there. You will be available for approx 1020 sixhour shifts per month
Usually open between 711pm for gigs; the usual work pattern for bars is 6pm12midnight and box office is 5pm10pm
Be quiet in Jan, Feb, July and August where there will be approximately 310 sixhour shifts per month
Pay wages monthly, first wage will be received in your second month of work

The post holder will be required to work late nights, weekend and early mornings.

Islington Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment.

Closing date:
Monday 4th September 2023 at 23:59

Interview date:
Monday18th September 2023

For an informal discussion about the role please contact Bobby Kane, Events and Bars Manager on

Always working to the highest professional standards, the post holder will have the opportunity to experience multiple aspects of the venue and work events at Islington Assembly Hall to serve customers on box office, in the cloakroom or at our busy event bars using our EPOS till system and the Islington Assembly Hall app, at all times being responsible alcohol vendors at Live Music Events, Wedding, Corporate and Private Functions working within the licensing laws to provide a quality service.

There will also be opportunities to work for up to three months in the Islington Assembly Hall office as the Venue and Social Media Administrator at busy times throughout the year.

Key responsibilities:
Bars

Leadership
To deal with customer queries in a professional manner, escalating

- complaints to the Bar Supervisor or venue staff as appropriate.

To liaise with the Bar Supervisor or other on duty venue staff regarding any refunds/wastage/stock issues.
To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
Resources and Financial management
To bring stock to and from the storage areas and prepare the bars for the event, also to assist with storage of deliveries.
To serve customers quickly, efficiently and to the highest professional standards, taking care not to waste any product.
To have a good knowledge of products and drinks related to the bar.
To handle cash and take card payments.
To accurately use the EPOS till & ordering systems and venue bar app.
To clear the bars and hall after the events, maintaining health and safety at all times.
To act as a runner, moving bar products to & from cellar to the venue.

Compliance

To act responsibly, taking every precaution to protect the venue premises licence, for example operating the challenge 25 policy.
To carry out duties and responsibilities in accordance with the council's commitment to customer service excellence and ensure compliance with the customer care standards.
To sign in and out accurately at the start and end of shifts.
To ensure high standards of cleanliness throughout the bars.
The postholder will be required to work weekend, latenight and earlymorning.
To be committed to the Council's core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.
To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
To carry out duties and responsibilities in accordance with the Council's Health and Safety Policy and relevant Health and Safety legislation.
At all times to carry out responsibilities/duties within the framework of the Council