Patient Advisor - Plymouth, United Kingdom - Pathfields Medical Group

Pathfields Medical Group

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are we?
We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients.

We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton, Laira, Efford, Crownhill and the city centre.

This gives our patients choice:
choice over where they visit and who they see.

This is particularly useful for patients that need a little extra expertise - many of our clinicians have a specific area of interest and sometimes it is worth travelling to see them for their extra skills in a specific area.

We have approximately 140 employees and employ a wide variety of different roles including Salaried GP's, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more

Role Responsibilities:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the Practice including data input on the various computer packages in the Practice.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Exceptional communication and organisational skills.
A professional telephone manner.
A flexible proactive approach to work.
Professionalism and discretion when dealing with sensitive information, maintaining confidentiality at all times.
Experience of working in a fastpaced environment.
Ability to work on own initiative and prioritise task effectively.
Ability to work under pressure while remaining calm in difficult situations.
High level of computer literacy.

Why should you apply?

Exceptional communication skills (written and oral).
A professional telephone manner.
High level of computer literacy.
Previous experience using SystmOne.
A flexible proactive approach to work.
Experience of working in a fastpaced environment.
Ability to work on own initiative and prioritise task effectively.
Ability to work under pressure while remaining calm in difficult situations.
Professionalism and discretion when dealing with sensitive information, maintaining confidentiality at all times.

How to apply?

Vacancy hours - per week
Monday hour break)

Tuesday hour break)

Wednesday Non Working Day

Thursday hour break)

Friday hour break)

Vacancy hours per week
Monday

Tuesday hour break)

Wednesday minute break)

Thursday Non Working Day

Friday hour break)

Vacancy hours per week
Monday Non working day

Tuesday hour break)

Wednesday

Thursday hour break)

Friday hour break)

Vacancy hours per week
Monday hour break)

Tuesday hour break)

Wednesday Non working day

Thursday Non working day

Friday hour break)

Job Types:
Full-time, Part-time, Permanent

Salary:
£10.90 per hour

Schedule: