Customer Service Advisor - Bournemouth, United Kingdom - Rubicon People Partnership

Rubicon People Partnership
Rubicon People Partnership
Verified Company
Bournemouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor, Bournemouth, £22,000, month FTC)

The purpose of this role:


Our client is looking for a Customer Service Advisor, someone who can provide an outstanding service to their customers before, during and after purchase of their security software.

The role is seen as a steppingstone into the sales team, as the companyprovide a great environment to develop and encourage internal progression.


As Customer Service Advisor your responsibilities will include:

  • Dealing with resellers, helping with sign-ups, quoting, processing orders and renewal calls.
  • Identifying prospective resellers, whilst passing calls from larger resellers through to Account Managers.
  • Providing quotations and trials to home users.
  • Processing orders and taking payments from customers.
  • Making outbound courtesy calls to existing end users.
  • General administrative office tasks.

As a Customer Service Advisor you will have the following skills & experience:

  • Excellent telephone skills
  • Previous Customer Service experience.
  • Strong organisational and time management skills.
  • Able to manage high call volumes and cope well under pressure.
  • Ability to work well in a team and on your own.
  • Basic knowledge of Microsoft Excel and Outlook.

Benefits
days working from home

  • Company pension scheme
  • Wellbeing allowance
  • Private medical insurance
  • Company sick pay
  • Paid maternity and paternity leave.
  • Free parking

Interested?


Please ensure your
CV is submitted in Microsoft Wordso that we can upload your details more easily to our system.

If sent as a PDF, it will cause delays.


INDSPE
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