Service Delivery Manager - Barrow-in-Furness - Securitas

    Securitas
    Securitas Barrow-in-Furness

    1 week ago

    Description

    Full-Time | Defence Sector | Competitive Pay & Benefits

    Join Our Team at Securitas

    Are you an experienced leader looking for a stable and rewarding career in security management? Join Securitas, a trusted global leader in security services, as a Service Delivery Manager and play a key role in overseeing and enhancing security operations at a high-profile defence site in Barrow-in-Furness.

    As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of security services at a heavily operational and fast-paced site, maintaining strong client relationships, leading supervisory teams, and driving operational excellence while meeting all contractual and compliance requirements.

    This is an exciting opportunity to work in a critical environment where professionalism, leadership, and high standards of service delivery are essential.

    No SIA Licence? No problem We provide fully funded SIA training (5-day course) to support you in obtaining your licence and developing the skills needed to lead and manage a team of security operatives while building a long-term career in the security industry.

    Job Description

    Key Responsibilities

    Provide a high-quality, consistent security service through effective leadership of branch and site personnel.

    Take full responsibility for the allocation of resources, ensuring compliance with statutory requirements and company standards.

    Ensure staffing levels meet agreed Service Level Agreements (SLAs) and that recruitment is completed promptly in line with company policy and procedures.

    Manage recruitment, onboarding, and succession planning through Securitas and BAE Systems onboarding processes.

    Ensure effective training and development is delivered so all employees perform their roles to the required standard.

    Maintain up-to-date assignment instructions, risk assessments, and site documentation, ensuring full understanding by all deployed staff.

    Support client retention by maintaining consistent service delivery and preventing fluctuations in performance.

    Ensure compliance with Health & Safety, Quality Management Systems, and company best practices.

    Monitor and achieve Key Performance Indicators (KPIs) on an ongoing basis.

    Undertake quality assurance checks and implement continuous improvement actions.

    Manage grievance and disciplinary procedures in line with company policy when required.

    Conduct regular site audits to identify improvement opportunities and drive service enhancements.

    Actively promote staff recognition, including nominations for internal and external awards.

    Coordinate and conduct security officer welfare visits in accordance with British Standards.

    Carry out site-based Personal Development Plans (PDPs) aligned to the competency framework.

    Demonstrate strong cost control awareness, managing both direct and indirect costs effectively.

    Take ownership of staff engagement and morale across the branch.

    Lead and participate in internal and external audits, ensuring full compliance and positive outcomes.

    Qualifications

    Core Competencies

    Managing and leading others, including effective self-management

    Strong decision-making and problem-solving abilities

    Excellent written and verbal communication skills

    Business acumen with strong commercial awareness

    Commitment to operational excellence and continuous improvement

    Strategic thinking, including planning and forecasting

    Effective customer management and sales development awareness

    Strong relationship building and networking skills

    Demonstrates behaviours in line with the Non-Management Competency Framework

    Valid SIA Licence

    Full, clean UK driving licence

    Right to work in the UK

    Excellent written and verbal communication skills

    Good standard of IT skills

    Ability to work on own initiative

    Strong organisational and time-management skills

    People-focused management approach

    Desirable / Additional Qualifications

    Working knowledge of Microsoft Office packages

    Previous security industry experience

    IOSH training or equivalent Health & Safety experience

    Previous experience in risk management

    Flexibility to work days, nights, and weekends to ensure all Officers are visited monthly

    Additional Information

    Leadership & Compliance

    Lead, develop, and retain a high-performing team of Security Officers and Supervisors, promoting the Securitas Values of Integrity, Vigilance, and Helpfulness.

    Support PSO training implementation and encourage strong communication, staff recognition, and engagement.

    Ensure effective succession planning to maintain consistent service delivery.

    Support the Account Manager through effective resource and manpower planning.

    Work closely with operational support teams to deliver high-quality service.

    Ensure full compliance with Securitas policies, legal, and regulatory requirements.


    #J-18808-Ljbffr

  • Work in company

    Service Delivery Manager

    Only for registered members

    We are seeking an experienced leader to join our team as a Service Delivery Manager at a high-profile defence site in Barrow-in-Furness. · ...

    Barrow-in-Furness Full time

    4 weeks ago

  • Work in company

    Project Manager – Delivery

    Only for registered members

    We are seeking a Project Manager to join our Strategic Projects (Project Spartan) Team in Barrow-in-Furness.This is a fast-paced role where you will manage your own workload and can put your own stamp on the work being carried out. · You'll be working on a varied project portfoli ...

    Barrow-in-Furness

    6 days ago

  • Work in company

    Housing Delivery Programme Manager

    Only for registered members

    ++As part of the Inclusive and Green Growth Service, this senior position reports directly to the Assistant Director for Inclusive and Green Growth. It brings together housing delivery, planning, regeneration, and economic development. · ...

    Barrow-in-Furness

    1 month ago

  • Work in company

    Housing Delivery Programme Manager

    Only for registered members

    Westmorland & Furness Council is committed to building a strong economy where housing plays a central role in achieving this ambition. · ...

    Barrow-In-Furness, England

    1 month ago

  • Work in company

    Delivery Manager - Barrow In Furness (N111651)

    Only for registered members

    To be a successful Delivery Manager you will lead and inspire your team to prioritise outstanding stock processing and stockroom organisation.Every day will be varied, · fast paced, · challenging but ultimately rewarding. · ...

    Barrow-in-Furness

    4 weeks ago

  • Work in company

    Delivery Manager - Barrow In Furness (N111651)

    Only for registered members

    + Job summary: To be a successful Delivery Manager you will lead and inspire your team to prioritise outstanding stock processing, · stockroom organisation. · Manage a team to deliver outstanding stock processing · Demonstrate hands-on approach for all operational activities · + ...

    Barrow-in-Furness Part time

    4 weeks ago

  • Work in company

    Housing Delivery Programme Manager - WMF2522e

    Only for registered members

    Westmorland & Furness Council is committed to building a strong, inclusive and diverse economy where people can build their lives. Housing is central to achieving this ambition. · Oversight of the relationship with Homes England. · Co-ordination information on infrastructure work ...

    Barrow-In-Furness

    1 month ago

  • Work in company

    Delivery Suite Manager

    Only for registered members

    An exciting opportunity has arisen for an experienced forward thinking midwife to join our midwifery management team as Delivery Suite Manager. · Lead and manage the team who work on the delivery suite the birth centre and maternity theatres. · Demonstrate commitment to patient s ...

    Blackpool FY NR

    1 month ago

  • Work in company

    Air ERP Delivery Manager

    Only for registered members

    This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. · ...

    Warton Full time

    1 week ago

  • Work in company

    Restore Nature Delivery Manager

    Only for registered members

    We're looking for dynamic and forward-thinking Restore Nature Delivery Managers to lead our progressive nature conservation work. You'll help people understand, connect with and enjoy our landscapes, ...

    Grasmere

    4 weeks ago

  • Work in company

    Air ERP Delivery Manager

    Only for registered members

    We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. · Provide guidance to the Air ERP Delivery Team to deliver existing services & develop new services within the functional domain of Enterprise ...

    GB - ENG - LAN - Warton

    1 week ago

  • Work in company

    Senior Agile Delivery Manager

    Only for registered members

    We are looking for an Agile Delivery Manager to lead cross-functional teams in delivering cutting-edge digital solutions. The ideal candidate will champion Agile ways of working, remove blockers, and foster a culture of continuous improvement. · Able to promote a culture of psych ...

    Blackpool, England

    2 weeks ago

  • Work in company

    Restore Nature Delivery Manager, NATIONAL TRUST

    Only for registered members

    We're looking for dynamic and forward-thinking Restore Nature Delivery Managers to lead our progressive nature conservation work and develop the vision to restore nature at landscape scale. · We'll be prioritising applications from employees who are under formal notice of redunda ...

    Grasmere

    4 weeks ago

  • Work in company

    Senior Project Manager

    Only for registered members

    We are recruiting for an experienced Project Manager to lead the delivery of major projects within a highly regulated, technically demanding environment. · Leading multidisciplinary teams to deliver major projects in line with operational and management frameworks · Managing stak ...

    Barrow-in-Furness

    6 days ago

  • Work in company

    Assistant Project Manager

    Only for registered members

    Gleeds is recruiting for an Assistant Project Manager to support the delivery of major projects. You'll work alongside experienced project leaders, helping to coordinate semi-complex projects and multiple simple workstreams, · Supporting multidisciplinary teams to deliver project ...

    Barrow-in-Furness

    6 days ago

  • Work in company

    Assistant Project Manager

    Only for registered members

    We are looking for Assistant Project Managers with experience in infrastructure and major construction projects to join our expanding team. In this role, you will play a key supporting role in helping our clients successfully deliver highly complex programmes across the built env ...

    Barrow-in-Furness Full time

    2 days ago

  • Work in company

    Assistant Project Manager

    Only for registered members

    We are looking for Assistant Project Managers with experience in infrastructure and major construction projects to join our expanding team. · ...

    Barrow-in-Furness

    16 hours ago

  • Work in company

    Project Manager

    Only for registered members

    We are looking for Project Managers with proven experience in infrastructure and major construction projects to join our expanding team. In this role, you will play a pivotal part in supporting our clients to successfully deliver highly complex programmes across the built environ ...

    Barrow-in-Furness Full time

    2 days ago

  • Work in company

    Engineering Manager Instrumentation

    Only for registered members

    This is a place where youll be able to make a real difference. · Youll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, · and where youll be empowered to fulfil your potential. · ...

    Barrow-in-Furness

    1 week ago

  • Work in company

    Engineering Manager Instrumentation

    Only for registered members

    This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity and merit and where you'll be empowered to fulfill your potential. · ResponsibilitiesYou will be responsible for the overall ...

    Barrow-in-Furness

    3 weeks ago

  • Work in company

    Project Controller - V05464

    Only for registered members

    This is a project control role that will involve coordinating with the design support professional to review resource loading and levelling for execution. · Co-ordinate with the Design Support Professional to review resource loading and levelling for execution. · ...

    Barrow-in-Furness

    1 month ago

Jobs
>
Service delivery manager
>
Jobs for Service delivery manager in Barrow in Furness