Conveyancing Assistant - London, United Kingdom - The Hyde Group

The Hyde Group
The Hyde Group
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

London Bridge

Up to £26,000
Hyde is looking to recruit a Conveyancing Assistant. Internally you will be known as a Home Ownership Administrator.


Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas.

We provide and manage 50,000 homes to over 100,000 customers.

Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.


As a Conveyancing Assistant at Hyde, you will be responsible for providing administrative support and coordination for the Home Ownership Team, ensuring efficient administration, documentation and communication is handled in a proactive and responsive manner.


Responsibilities

  • Proactively manage the queues on the Housing Management System.
  • Support the team with the legal leasehold consultation requirements, producing and sending letters, recording, and collating feedback.
  • Maintain an efficient filing and archiving system, coordinating documents storage onto the electronic document management system.
  • Responding to telephone enquiries as well as monitoring and coordinating homeowner complaints, providing regular management reports.
  • Act as point of contact for the team, ensuring issues are resolved in a timely manner to achieve good customer satisfaction.
  • Organise, schedule and coordinate meetings with both external and internal stakeholders across the business, ensuring a smooth operation timetable and effective note taking.
  • Processing invoices for payment.
  • Any other administrative duties that are within the scope of the role.

Key Skills and Experience

  • Strong organisational and administrative skills, with attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively in a team environment and independently when required.
  • Problem solving skills and the ability to adapt to changing requirements.

Benefits

  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package.
  • Volunteering days


Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.


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