Customer Services Representative - Richmond upon Thames, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Richmond upon Thames, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
If you have Customer Service experience

  • If you want to work in a fast paced environment in West London

About Our Client:

The client is a large and multi-national business based in West London.

The key responsibilities will include but not be limited to

  • Checking back against documentation to solve the issues
  • Managing payments and tracking them on the system
  • Effective complaints handling
  • Updating the system to ensure it reflects transactions accurately
  • Manage refund requests and credit balances
  • Deal with Customer audit requests
  • Liaise with different departments to ensure a smooth and efficient outcome
  • Provide a range of financial statements where needed or requested

The Successful Applicant:


  • Demonstrate high levels of Customer focus and engagement
  • Be an excellent verbal & written communicator
  • Demonstrate excellent active listening skills
  • Maintain excellent interpersonal skills
  • Excellent organisational and time management skills
  • Ability to work under pressure
  • Have a methodical approach
  • Be a strong team player
  • Be conscientious and committed
  • Be professional
  • Demonstrate integrity and trustworthiness at all times

What's on Offer:

An excellent permanent package with a large and reputable business based in West London.

  • Contact
  • Kathryn Dale
  • Quote job ref
  • JN
  • Phone number
More jobs from Page Personnel - UK
See all jobs of Page Personnel - UK