Admin Support Officer - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Role 1:
Full time 37.5 hours, Monday - Friday, between the hours of 8.30am-5pm, across both City and QMC sites on a rota basis


Role 2:
Part time 30 hours, Monday - Friday, between the hours of 8.30am-5pm, across both City and QMC sites on a rota basis


You must be able to undertake general office duties and be confident in receiving telephone calls and dealing with staff and contractors face to face.

You must have previous administration experience and need to be able to log accurate requests on the Clinical Engineering equipment management database.

This role also entails working closely with the Medical Equipment Libraries and the Medical Equipment Service Units.

Previous experience of working in a hospital setting would be an advantage.


Clinical Engineering provides a comprehensive range of medical device services, delivered by a multidisciplinary workforce of engineers, scientists, technical, clinical and business support professionals.

The Clinical Engineering team has over a 100 members of staff. You will be working as part of the Business Support Unit, who form part of this Clinical Engineering service.


In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert.

Daily work associated with the running of the Clinical Engineering Response Centre, Business Support Unit and Medical Equipment Planning Unit (MEPU) by:

Answering the customer services telephones, ensuring that queries are dealt with in a suitable manner depending on the nature of the call.

Retrieval and distribution of documentation, recording who it has been distributed to and on return refiling.

Undertake general office duties.

Undertake reception duties to support the MESU workshops and Medical Equipment Library.

Daily work associated with procurement and cross-charging.

Supporting general enquiries received via the MEPU mailbox and phone.

Chasing Medical Equipment Planning Group (MEPG) orders.

Raising service requests for approval requests made via the medical device approval request form.

Raising equipment planning service requests for confirmed orders.

Minute taking.

Various chasing.
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