Care Navigator Lead - Mitcham, United Kingdom - Mitcham Medical Centre

Description

'''Duties'''

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls
• Provide general administrative and clerical support
• Perform data entry tasks accurately and efficiently
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with organizing and coordinating meetings and events
• Handle incoming and outgoing mail and packages
• Maintain a clean and organized reception area

'''Requirements'''

• Proven work experience in a similar role, to lead a team of Care Navigators
• Proficient in data entry and using computerised systems
• Strong knowledge of Emis web and Docman
• Excellent communication skills, both verbal and written
• Exceptional phone etiquette and customer service skills
• Strong organisational skills with the ability to multitask effectively
• Attention to detail and accuracy in all tasks performed
• Ability to h

Please note that this is not an exhaustive list of responsibilities and requirements. The reception lead may be required to perform additional duties as assigned by management.


Job Types:
Full-time, Permanent


Salary:
£14.00-£14.50 per hour

Expected hours: 37.5 per week


Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• Onsite parking
• Transport links

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mitcham, CR4 3PR: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)
• GP surgery: 1 year (required)
• EMIS web and Docman: 1 year (required)

Work Location:
In person