Facilities Co-ordinator and Receptionist - London, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

London, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
GRP/LG/04-08/932

Job Title:
Facilities Co-ordinator and Receptionist

Location:
Site Based

Site Address:
Shaftesbury Ave

Postcode:
WC2H 8JR

Pay Rate:
£ £12.29

Contract:
Permanent**
Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 08:30 - 17: hours per week

Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.

We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.

The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview
We are currently recruiting for a Facilities Co-ordinator and Receptionist to join our passionate and driven team based at our Shaftesbury Ave

The Facilities Co-ordinator will report to the IFM Facilities Manager and is responsible for reception duties and supporting the business to ensure facilities services are provided in an effective and efficient well-presented manner and responsible for customer-facing front-of-house duties.

The Facilities Co-ordinator must also demonstrate a high level of security awareness, have the ability to multitask, be a good problem solver and be organised.

Benefits

Informal hybrid/flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Wide range of retail discounts
Regular social and charity events are held in our offices
Get involved in charity events in the local community

Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

Career development and recognition

Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards

Key Responsibilities:

Customer Service

Issue of ID and access badges for new hires/vendors/visitors and maintain a record.
Undertaking site inductions for new vendors on behalf of JLL
Book onsite meeting rooms and hospitality as per client requests
Liaise with site managing agent and site security.

Site Operations

Conduct daily meeting room and office check
Ensure meeting rooms are prepared and provide a hospitality service.
Manage / sort the post.
Manage the Facilities Helpdesk Platform and liaise with local service providers
Handle/Assist with incoming and outgoing mail enquiries
Assist in coordinating the repair and maintenance of office equipment and in the ordering of office supplies.
Track and chase outstanding maintenance issues.
Assist with the organising of vendor meetings, vendor performance reviews and Quarterly Business Reviews.
Assist the IFM Facilities Manager in developing a close working relationship with all of the vendors under JLL's control to ensure that they fully understand the client culture and are made to feel part of the team.
Responsible for initiating and closing purchase orders.
Maintains purchase order file for invoice backup in anticipation of receipt of invoices for accounts payable processing and liaise with Nielsen's finance team.
Ensure the timely data/information delivery for all necessary financial reports
Develop/update seating charts, organizational charts, Google documents presentations to support the IFM Facilities Manager.
Understand how the building services affect the way the client operates.
Ensure accurate and detailed handover is planned in the event of authorised absence.

Health, Safety, Environment & Quality

Undertake monthly EHS site inspections and report all accidents and Incidents to the JLL EHS Manager.
Complete necessary monthly reports
Understand & actively support JLL's Quality Management program.

About You:

-
_ Applicants must have the right to work in the UK_:

Ability to meet above standard job requirements
Ability to work within a team
Ability to work on own initiative
Ability to fit within the company culture
Ability to adapt to a fast pace and demanding environment
Detailed oriented and comfortable working in a fast paced office environment.
Excellent verbal & written communication
Proficient with the use of Microsoft Office tools, with expertise in Excel, PowerPoint and Word.
Ability to analyse and revise operating pr