Customer Service Assistant - London, United Kingdom - Future Leisure Limited

Future Leisure Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CANDIDATES MUST BE OVER 18

COMPETITIVE BONUS SYSTEM

This is a fantastic opportunity to join our team working as a Customer Service Assistant in
Royal Casino Slots at our
Swiss Cottage Location.

We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology.

We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We have an outstanding pedigree of cleanliness and convenience.

We are part of a long established business that has an exciting future offering it's customers an unrivalled gaming experience.

Come and be part of it

40 Hours per week
Shift patterns will be varied over all opening hours

We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer focused approach and a can do attitude.

Confident
Selfmotivated and driven to succeed
Highly organised and able to multitask
Experienced in a customer facing role
Have basic computer skills
Well presented & Professional

You will be responsible for meeting, greeting, interacting and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products and lead by example.

Following completion of training you will be:

Welcoming customers and visitors into the shop
Responsible for the store float and handling cash quickly, accurately & responsibly
Key Holding
Ensuring the company hygiene & cleanliness standards are achieved
Preparing, Serving and storing food & refreshments
Promoting products and services
Promoting machines
Providing a friendly and efficient service so as to encourage repeat business
Assist the store manager when required, to ensure that the store is performing efficiently on a daytoday basis and the required standards are being met or surpassed
Administration tasks including personnel and legal compliance
Provide staff training and development