Customer Success Admin - Gloucester, United Kingdom - i2i Recruitment Consultancy

i2i Recruitment Consultancy

Verified Company

Gloucester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Success Admin - IMMEDIATE START

£11.28p/h | Monday - Friday | Full Time

Temp | 6-Months

Quedgeley - Gloucester
You would be dealing with all aspects of customer enquiries and orders. You will be working in a fast-paced customer-focused environment dealing with customers of all types working to strict deadlines. You will need to remain calm and professional in all situations.

About You:

You will have previous customer service or sales experience in an office environment.
You will display an excellent level of attention to detail.
Possess a willingness to learn and a strong work ethic.
Excellent communication skills, both verbal and written.
Be able to solve problems quickly and efficiently.
Must be able to work in a fastpaced environment and be able to multitask.
To be a motivated and positive team player.
Excellent IT skills.

Key Responsibilities:

Answer inbound calls regarding overdue balances and enquiries
Always remain calm and professional
Provide solutions and customer friends payment options
Use relevant systems to keep detailed notes on all conversations with customers
Communicate with management and team members to ensure the smooth running of daytoday duties

**i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.