Customer Service Representative - Chester, United Kingdom - OBS Recruitment

OBS Recruitment

Verified Company

Chester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are searching for Customer Service Representatives for major client based at CH41 1LH.

We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.

If successful, you will be representing one of the UK's leading investment and savings companies. You'll be joining a well-trained and dedicated team of people within the financial sector.

Pay Rate:
£10 per hour

Full Time 40 Hours

Shifts:
Between Monday-Friday: 8am-8pm | Sat & Sun: 8am - 6pm

Responsibilities

Responsible for handling high volumes of inbound customer service calls to the department
Required to undertake a number of security prescreening questions with customer due to financial nature of the calls.
Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease.
Always deliver top quality customer service and to maintain a friendly and professional approach to your customers and their needs at all times.
Updating customer accounts and liaising with other departments
Promote a positive and professional image of the Company to clients and others at all times by adhering to Company policy and procedures.

Benefits

Weekly Pay: £10 per hour
Full Time 40 Hours
Monday-Friday: 8am8pm | Sat & Sun: 8am 6pm
Holiday accrual (based on hours worked each week)
Client within easy reach of local transport links
Free parking available on site
Onsite subsidised canteen
Training for 4 weeks consisting of a mix of classroom and on the floor training support (paid for the hours)
Progression available onto other roles within the company

For more information please contact us on , Option 1

Salary:
From £10.00 per hour

Schedule: