Engagement Officer - Redbridge, United Kingdom - Care Providers' Voice

Care Providers' Voice

Verified Company

Redbridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

Job Title Engagement Officer

Organisation Care Providers' Voice

Reports to Operations Manager

Location Office is based:
London Borough of Redbridge Council Head Office, Lynton
House, High Road, Ilford, Essex, IG1 1NN.

You will be required to travel as required across Northeast London.

Salary £27,000 per annum

Care Providers' Voice
We are a
free network connecting all care providers across London.

The majority of our activities are currently in North East London.

Care Providers' Voice is a free platform created by providers, for providers, to:

Collate and provide RESOURCES for care providers
Ensure care providers are REPRESENTED
Support care RECRUITMENT

A care provider is an organization that providers care and support in care homes, home care, supported living and day opportunities. Our services cover all care providers across Northeast London.
Our partners include London Boroughs of Redbridge, Havering, Barking & Dagenham, Newham; Skills for Care; DWP;
Jobcentreplus; Care City; BHR CEPN, North East London Health & Care Partnership.

Purpose of Job

To increase the number of providers registered with CPV
To increase the number of providers using CPV services
To increase meaningful engagement with providers
To ensure all providers are on the local WhatsApp groups
To stimulate conversations on the WhatsApp groups
To organize and/or support provider forums as required
To work with the local authority to have effective provider meetings that are meaningful to providers
To work with the local authority to set the agenda for the meetings
To ensure a range of providers from different types of service are giving feedback
To do outreach to those providers who may not be as active as others (and may need additional support)
To arrange sessions to provide peer to peer group support to care providers
To deliver 121 sessions with care providers for a more intensive support
To improve and streamline engagement with care providers across the sector (i.e., care homes, home care, extra care, and supported living)
To strengthen provider relationships with partners as required
To promote the profile of social care
To seek improvements through a provider led approach
To embed some of the already ongoing recruitment and retention work done locally within broader sub

- regional approaches

To link potential providers in with others across the subregion and external speakers/programmes to improve practice
To contribute to the achievement of Care Providers' Voice objectives, particularly in relation to Employment,

Skills and Enterprise provision.

To promote collaborative working amongst Care Providers' Voice partners through information sharing and referrals.

PERSON SPECIFICATION

Experience:

Good working knowledge of social care, health and local authority systems

Competencies:

Tenacity and drive to seek new business and meet or exceed targets
An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
Interpersonal skills for building and developing relationships with clients
Written and verbal communication skills needed for communicating with a range of people, both internally and externally, as well as presentation skills
IT skills, including the use of spreadsheets
Teamworking skills and a collaborative approach to work
Decisionmaking skills
The ability to multitask and prioritise your workload
Project management and organisational skills
The ability to motivate yourself and set your own goals
Negotiating skills
The ability to think strategically
The ability to analyse sales figures and write reports
A flexible approach to work with the ability to adapt to a fastpaced, everchanging environment
Initiative and the confidence to start things from scratch.

Building relationships, working together and in partnership:

Co-operates and works well with others in the pursuit of team/organisational goals, sharing information and supporting others.
Establishes and maintains constructive and open relationships with a wide range of people.

Embracing change: