Housekeeper - Newmarket, United Kingdom - UKME

Description

Housekeeper

Permanent

Newmarket

Competitive + benefits

• This role requires_
  _ __flexibility during our busy season is key with regards to hours and days worked. _

Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.

This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for a
_Housekeeper_ to undertake the following duties on a day-to-day basis:

Key Responsibilities

• To clean assigned properties to the highest standard of cleanliness and ensure standards remain consistent in and out of season in a 'state of readiness' This includes but is not limited to:
• Keep all hallways, staircases and lifts clean and tidy. Washing down, dusting, polishing, vacuum cleaning, sweeping and mopping by using the correct products and equipment.
• Keep all Bathrooms clean and tidy such as baths, Showers, lavatories, tiles, mirrors, vanity units and floors,
• Keep all Kitchens clean and tidy, washing dishes, pans, ovens, hobs, cupboards, floors and shelves.
• Run all water outlets on a regular basis from the Kitchens, bathrooms and cloakrooms to prevent legionella growth. Complete records and report any water temperature or pressure fluctuation.
• Turn mattresses periodically with the help of others, following health and safety procedures at all times.
• Responsible for prearrival setups, during stay services, departure deep cleaning, low season housekeeping maintenance of assigned properties as directed by Management.
• Responsible for the opening and closing of assigned properties disarming alarms at the start of a shift and resetting the alarms at the end of a shift. Any problems with alarms must be reported to the Housekeeping Office or Security immediately.
• To ensure any persons entering your place of work are legitimate staff or contractors no access should be given to any persons unless prior arrangements have been made via the Housekeeping Office.
• To ensure any contractors working in properties adhere to company policy and keep workplace neat and tidy at all times.
• To report any maintenance issues within properties to your Supervisor and Property Department
• To process all large quantities of laundry for pickup and dropoff, any discrepancies should be reported to your Supervisor. To check laundry on return ensuring that quality of work meets with required standards.
• To assist Supervisors with stock takes of all operating equipment and property inventories.
• Responsible for the upkeep of all housekeeping equipment. To inform Supervisors when replacement of machinery, cleaning materials, etc. are required.
• Ensure the crockery, glassware ,cutlery and table linen stores are monitored and maintained effectively
• To ensure that any damages or stains to carpets or soft furnishings are reported to your Supervisor immediately.
• To ensure all electrical appliances within the properties are operated correctly and safely at all times. Reporting issues immediately when any problems found
• To ensure all designated storage areas within assigned properties are kept clean and organised
• To attend to client and guest requests promptly and efficiently, ensuring to keep your Supervisor informed of any requests that may require authorisation.
• Responsible for the placing accurate food orders through the Housekeeping office when clients and guests are in residence. Maintain and reorder supplies adhering to the household's entitlement. Check all deliveries for quantity and quality informing the office immediately of any discrepancies/quality issues.
• To report all maintenance to appropriate department depending on location
• If requested, assist Client with all aspects of wardrobe management including the packing and unpacking of all belongings
• To ensure any personal items left in properties, are reported to the Supervisor immediately and dealt with in the correct manner.
• To ensure personal appearance is kept neat and tidy at all times. Jewellery is kept to a minimum.
• Responsible for the cleanliness of the uniform provided.
• Responsible for your work mobile phone and to ensure charged at all times and in working order.
• To respect at all times the nature of the company's business and adhere to the strict code of conduct and confidentiality.
• To comply with all Health and Safety regulations.
• To ensure a professional approach is undertaken in performing duties when interacting with Principals, clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.
• To be flexible with working rotating shifts including weekends and Bank Holidays.
• To carry out any other reasonable requests specific to the location of work as directed by ma